Rising demands, diminishing budgets and big ambitions means that the council, specifically, needs to explore different, better ways to manage the city and deliver public services. The challenge to do more with less, especially for health and social care, means that innovation and reinvention is a necessity.
Can voice assistants help people to stay independent and improve wellbeing?
Voice assistants are everywhere nowadays - on your smart phone and increasingly in people's homes in smart speakers. 22% of UK households now own a voice-controlled digital home assistant device, such as an Amazon Echo or Google Home. But, how could voice assistants help us deliver public services? We'll be looking at how people with care needs respond to voice assistants alongside their traditional services.