Voice assistant / smart speaker project

We’re shortly launching a small scale pilot looking at the potential of voice assistants to alleviate loneliness, improve well being and better understand their potential for supporting people to live independently.  The pilot will consider how people respond to having a voice assistant in their homes and how they use it.

Bristol is already a significant telecare provider with its Bristol Careline Service which provides a range of services, including pendant alarms and sensors to give reassurance to relatives and helping people to live independently.  With voice assistants and smart speakers becoming increasingly common place in people’s homes and with a growing range of health related skills and peripheral devices becoming available, our pilot will explore a field with many possibilities.

We’ll be exploring the potential of Amazon Alexa and Miicare’s Monica platform with healthcare sensors.

We will be following a user-centred approach with our trial and making sure our volunteers receive a voice assistant in a form which best matches their needs.  The voice assistants will have no impact on the current care services they receive – this is simply an opportunity to try a voice assistant and tell us about your experiences.

The pilot is due to begin in Spring 2021 and is part of the council’s Better Lives programme aimed at helping improve people’s lives by focusing on their strengths, helping them to lead more fulfilling and independent lives for longer.  Innovate UK are also supporting this project.  

Initial people receiving Careline services will be offered the opportunity to get involved.

Find out more about Miicare featuring ‘Monica’ voice assistant

Find out more about Amazon’s Alexa and their work with people with specific needs

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